Refund policy

📄 RETURN & REFUND POLICY

SpinForce – Boxing & Fitness Training Device

📦 90-Day Return Policy

You have 90 calendar days from the date you receive your order to request a return.

✅ Return Eligibility

To be eligible for a return, your item must:

  • Be in the same condition that you received it.
  • Not have been used beyond what is necessary to inspect the product.
  • Include all original tags (if applicable).
  • Be returned in its original packaging or equivalent protective packaging.
  • Be accompanied by proof of purchase.

📩 How to Start a Return

To initiate a return, please contact us at:

Email: Gmfwbbj.al@gmail.com

Please include:

  • Your order number.
  • The reason for your return.

Returns should be sent to:

SpinForce
Calle Virgen de los Dolores 20
41940 Tomares, Seville
Spain

Returns sent without prior authorization will not be accepted.

🚚 Return Shipping

Once your return request has been approved, we will provide you with return instructions and, if applicable, a return shipping label.

⚠️ Damaged or Incorrect Items

Please inspect your order immediately upon delivery.

If your item is damaged, defective, or you received the wrong product, contact us as soon as possible so we can evaluate the issue and provide an appropriate solution.

❌ Non-Returnable Items

Certain items cannot be returned, including:

  • Personalized or custom-made products.
  • Opened or used hygiene-related items.
  • Hazardous, flammable, or legally restricted products.

If you have any questions about a specific item, please contact us before making your purchase.

🔁 Exchanges

We do not offer direct exchanges.

The fastest way to receive a different item is to:

  • Request a return for your current item.
  • Place a new order separately.

🌍 International Returns

For orders shipped outside the European Union:

  • Customers are responsible for return shipping costs.
  • Customers are responsible for any applicable customs duties, taxes, or import fees.
  • These costs are non-refundable.

🇪🇺 European Union 14-Day Cooling-Off Period

If your order was shipped within the European Union, you have the right to cancel or return your order within 14 calendar days, for any reason and without justification.

To qualify, the product must be unused, in its original condition, and returned in its original packaging.

💳 Refunds

Once we receive and inspect your returned item:

  • We will notify you whether your refund has been approved or rejected.
  • If approved, your refund will be issued to your original payment method.
  • Refunds may take up to 10 business days to be processed.
  • Your bank or payment provider may require additional time to complete the transaction.

⚖️ Product Information

SpinForce is a boxing and fitness training device designed to help improve strength, speed, coordination, and control.

  • It is a fitness training product and is not intended to diagnose, treat, cure, or prevent any medical condition.
  • Individual results may vary depending on training frequency, technique, and physical condition.
  • Product images are for illustrative purposes only.

⚖️ Governing Law

This Return & Refund Policy is governed by the laws of Spain, including the General Law for the Protection of Consumers and Users.

Nothing in this policy affects any mandatory consumer rights that may apply under the laws of your country of residence.

📧 Contact

SpinForce

Email: Gmfwbbj.al@gmail.com

Phone: +34 661 045 821

Address:
Calle Virgen de los Dolores 20
41940 Tomares, Seville
Spain